Shipping policy
Last updated: October 21, 2026
Thanks for shopping with Niche&Co. This policy explains how and when your order will reach you.
1. Where we ship
We ship worldwide, to the United Arab Emirates and to most countries and regions around the world.
2. Where orders ship from
Niche&Co works with partner suppliers who ship orders directly from their warehouses overseas (mainly in Asia, including through AliExpress suppliers). Your order may arrive in packaging that doesn't carry Niche&Co branding.
3. Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
4. Estimated delivery times (after processing)
Processed in 1–3 business days, then 7–15 business days to the US/UK and 10–20 business days to everywhere else, with tracking.
Delivery times are estimates, not guarantees. Delays can happen during peak seasons (e.g. November–January), public holidays, bad weather, carrier disruptions or customs inspections.
5. Shipping costs
Free tracked Standard Shipping on orders of $35 and up.
Orders under $35 ship for a flat rate of $4.99 (tracked Standard Shipping).
6. Tracking
All orders ship with tracking. When your order is dispatched, we'll email you a tracking number and link. International tracking can take 3–7 days to show its first update, and it may not update during some parts of the journey.
7. Multiple packages
Orders with more than one item may ship separately from different warehouses and arrive on different days.
8. Customs, duties and taxes
International orders may be subject to import duties, taxes (such as VAT/GST) and customs fees charged by the destination country. Unless they're collected at checkout, these charges are the customer's responsibility. Niche&Co has no control over these charges and can't predict their amount. Refused or uncollected parcels may not be eligible for a refund.
9. Address accuracy
Please make sure your shipping address is complete and correct. We aren't responsible for orders delayed or lost because of an incorrect or incomplete address. If you spot a mistake, email us within 12 hours of ordering.
10. Lost or delayed parcels
If your order hasn't arrived within the estimated delivery window plus 10 business days, or tracking hasn't updated for more than 10 business days, email us at masterautomation952@gmail.com with your order number. We'll investigate with the carrier and, if the parcel is confirmed lost, send a replacement or a refund.
11. Damaged or wrong items
If something arrives damaged, faulty or incorrect, see our Refund Policy. Email us within 30 days of delivery with photos and we'll make it right.
Contact: masterautomation952@gmail.com